Refund Policy

Refund Policy

1. Introduction Firstly, let us thank you for choosing our services for travel booking agency. This message is for those who had a booking they are not entirely pleased with.

2. Refunds

• Eligibility: As for the refund, it can be claimed only if the respective request is made not later than 30 (thirty) days after the booking was made. The refund request should be in accordance with the details of refund policy given by the specific travel service provider (airline company, hotel, tour operator and so on).
• Non-Refundable Items: Some of the travel bookings may not be changeable, including but not limited to last minute bookings, special/ limited offers and selection of flight tickets.

3. Process

• Requesting a Refund: Read our refund policies below and learn how to contact our customer service at [your contact details]. Kindly quote your reference number from the booking and give your reason for requesting for a refund.
• Approval: Our concern upon receiving your refund request is to look through it and inform you about the outcome. If after the calculation you get a refund, we will send you the refund back to your initial mode of payment.

4. Timing This time may include the time it will take for the refund to post on your statement given the knowledge that it depends on your payment schemes and the travel services policies.

5. Amendments and Cancellation If you wish to make some modifications on your booking or want to cancel it, kindly get in touch with us. The highlighted amendments and cancellations are done based on the written policies concerning the given travel service provider, and therefore can be subjected to extra costs.

6. Contact Us If you have any concerns or wish to clarify something regarding this Refund Policy, it is advisable to contact [your contact details].

• We are pleased you decided to make our agency your partners. We understand how important it is to be satisfied with our guide by providing you with the most streamlined refund policy.